DMCA Policy – CRM.Vipsera.com

Last updated: December 1, 2025

Vipsera CRM (“we,” “us,” or “our”) respects the intellectual property rights of others and expects our users to do the same. We are committed to complying with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, and other applicable intellectual property laws. This DMCA Policy outlines how we handle copyright infringement claims on our website https://crm.vipsera.com (the “Site”) and through our services.

As a provider of online services, we act as a conduit for user-generated content and do not actively monitor or control such content. However, upon receiving a valid DMCA notice, we will respond promptly to remove or disable access to the allegedly infringing material.

1. Notification of Copyright Infringement (DMCA Takedown Notice)

If you believe that your copyrighted work has been used on our Site in a way that constitutes copyright infringement, please send us a written notice containing the following information (a “DMCA Notice”). Your notice must be sent to our designated Copyright Agent (see Section 5 for contact details).

To be effective, the DMCA Notice must include:

• Identification of the copyrighted work claimed to have been infringed: Provide a description of the copyrighted work that you claim has been infringed, or, if multiple works are involved, a representative list of such works.
• Identification of the material that is claimed to be infringing: Provide specific details, including URLs or other identifiers (e.g., post IDs, file names), to help us locate the material on the Site.
• Your contact information: Include your full name, address, telephone number, and email address.
• A statement of good faith: You must state under penalty of perjury that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement of accuracy: You must declare that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf.
• Your electronic or physical signature: The notice must be signed by you or an authorized representative.

We may request additional information if your notice is incomplete.

2. How We Respond to DMCA Notices

Upon receipt of a valid DMCA Notice:

• We will promptly remove or disable access to the allegedly infringing material.
• We will notify the user who uploaded or posted the material of the takedown and the DMCA Notice (unless prohibited by law).
• If the user is a repeat infringer, we may terminate their account and access to the Site.

We reserve the right to refuse or ignore notices that do not comply with the DMCA requirements.

3. Counter-Notification (DMCA Counter Notice)

If you believe that material was removed or disabled by mistake or misidentification, you may send us a written counter-notification (a “DMCA Counter Notice”). To be effective, it must include:

• Your contact information: Full name, address, telephone number, email address, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or New York, NY, if your address is outside the U.S.).
• Identification of the removed material: Provide details, including URLs, to identify the material that was removed or disabled.
• A statement of good faith: Under penalty of perjury, state that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
• Your electronic or physical signature.

Upon receipt of a valid DMCA Counter Notice, we will:

• Forward it to the original complainant.
• Restore the material within 10-14 business days unless the complainant files a court action seeking a court order to restrain the activity.

4. Repeat Infringers

We maintain a policy of terminating the accounts of users who are repeat infringers of copyright. We may also limit or suspend access for users who receive multiple valid DMCA Notices.

5. Copyright Agent Contact Information

All DMCA Notices and Counter Notices must be sent to our designated Copyright Agent:

Vipsera CRM Copyright Agent 123 Main St Anytown, DE 12345 United States Email: dmca@vipsera.com Phone: +1-555-123-4567

Please use the subject line: “DMCA Notice” or “DMCA Counter Notice” for prompt processing.

6. Third-Party Content and Links

The Site may contain links to third-party websites or user-generated content hosted on external platforms. We are not responsible for the copyright compliance of such third-party content. If you encounter infringing material outside our Site, please contact the relevant provider directly.

This Site displays advertisements, including rewarded ads, served by third parties such as Google AdSense and Google Ad Manager. We are not responsible for any infringing content in these ads; please direct DMCA Notices to the ad providers.

7. Governing Law

This DMCA Policy is governed by the laws of the United States and the State of Delaware. Any disputes arising from this policy shall be resolved in the federal courts located in Delaware.

8. Changes to This Policy

We may update this DMCA Policy at any time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes constitutes acceptance.

9. Contact Us

For questions about this DMCA Policy, contact our Copyright Agent at the address above.

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This DMCA Policy is provided for informational purposes and is not legal advice. We recommend consulting an attorney for specific copyright issues. For compliance with DMCA safe harbor provisions, ensure notices are properly formatted and submitted.